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~type_genre:"Aufsatz im Buch"
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Dienstleistung
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Aufsatz im Buch
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Metters, Richard
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Handbook of service science ; [Vol. 1]
2
Operational integration
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Research handbook on services management
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System Dynamics für die Finanzindustrie : simulieren und analysieren dynamisch-komplexer Probleme
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Quantifying the bullwhip effect in supply chains
Metters, Richard
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2008
Persistent link: https://www.econbiz.de/10003726952
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The neglect of service science in the operations management field
Metters, Richard
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2010
Persistent link: https://www.econbiz.de/10003968719
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Culture and religion in service provision
Metters, Richard
- In:
Research handbook on services management
,
(pp. 180-193)
.
2022
Persistent link: https://www.econbiz.de/10014452616
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4
Wider die Erosion von Qualitätsstandards : Strategien bei Arbeitsüberlastung in der Dienstleistungsindustrie
Oliva, Rogelio
- In:
System Dynamics für die Finanzindustrie : simulieren …
,
(pp. 271-291)
.
2008
Persistent link: https://www.econbiz.de/10003722713
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5
Death spirals and virtuous cycles : human resource dynamics in knowledge-based services
Oliva, Rogelio
;
Sterman, John D.
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2010
Persistent link: https://www.econbiz.de/10003968722
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