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Eine empirische Analyse von Determinanten der Kundenbindung im Kontext regionaler Tageszeitungen
Lentz, Patrick; Woisetschläger, David M. - In: Die Betriebswirtschaft : DBW 68 (2008) 2, pp. 217-238
Persistent link: https://www.econbiz.de/10003670282
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How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings
Woisetschläger, David; Lentz, Patrick; Evanschitzky, Heiner - In: Journal of business research : JBR 64 (2011) 8, pp. 800-808
Persistent link: https://www.econbiz.de/10009229009
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First- and second-order effects of consumers’ institutional logics on firm–consumer relationships : a cross-market comparative analysis
Singh, Jagdip; Lentz, Patrick; Nijssen, E. J. - In: Journal of international business studies : JIBS ; an … 42 (2011) 2, pp. 307-333
Persistent link: https://www.econbiz.de/10008909554
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Modeling variation in global consumers' participation behaviour intentions using an institutional market index
Schumann, Jan Hendrik; Nijssen, E. J.; Lentz, Patrick - In: International marketing review 31 (2014) 4, pp. 390-412
Persistent link: https://www.econbiz.de/10010388819