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"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher
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Castano, Alfio Ferrara, Stefano Montanelli -- IX. Metadata- and ontology-based semantic web mining / Marie Aufaure, Bénédicte …
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"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher.
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"This book presents the latest scholarly research on the design and implementation of e-collaboration technology in workplace settings, featuring extensive coverage on a range of topics relating to the benefits and challenges of these tools"--
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