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Quality management : creating and sustaining organizational effectiveness
Summers, Donna C. S. - 2005
Persistent link: https://www.econbiz.de/10002144251
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Service quality : research perspectives
Schneider, Benjamin; White, Susan S. - 2004
Persistent link: https://www.econbiz.de/10001790593
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Principles of total quality
Omachonu, Vincent K.; Ross, Joel E. - 2004 - 3. ed.
Persistent link: https://www.econbiz.de/10001671508
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Getting started in Six Sigma
Thomsett, Michael C. - 2005
Persistent link: https://www.econbiz.de/10013490466
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Cutting and packing in production and distribution : a typology and bibliography
Dyckhoff, Harald; Finke, Ute - 1992
Persistent link: https://www.econbiz.de/10000842330
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Statistical quality control
Grant, Eugene L. - 1964 - 3. ed
Persistent link: https://www.econbiz.de/10000562100
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Six sigma for financial services : how leading companies are driving results using Lean, Six Sigma, and Process Management
Hayler, Rowland - 2007 - 1st ed.
Persistent link: https://www.econbiz.de/10003330425
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Quality circles : an approach to productivity improvement
Gibson, Price - 1982
Persistent link: https://www.econbiz.de/10003213949
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eMarketing eXcellence : the heart of ebusiness
Smith, Paul R.; Chaffey, Dave - 2005 - 2nd ed
Persistent link: https://www.econbiz.de/10002485281
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IT performance management
Wiggers, Peter; Kok, Henk; De Boer-de Wit, Maritha - 2004
Persistent link: https://www.econbiz.de/10001785146