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Smith, Alan D.
22
Lucyshyn, William
9
Bruhn, Manfred
8
Burke, J. Martin
7
Friel, Michael K.
7
Homburg, Christian
7
Töpfer, Armin
7
Furterer, Sandra L.
5
Heizer, Jay H.
5
Hollensen, Svend
5
Kline, Carol
5
Lacity, Mary Cecelia
5
Motwani, Jaideep G.
5
Render, Barry
5
Zentes, Joachim
5
Beasley, Mark S.
4
Buckless, Frank A.
4
Cavaliere, Christina T.
4
Freier, Deborah
4
Fülbier, Rolf Uwe
4
Gassen, Joachim
4
Glover, Steven M.
4
Hartley, Robert F.
4
Kwoka, John E.
4
Lerner, Joshua
4
Mainela, Tuija
4
Nanda, Ramana
4
Pellens, Bernhard
4
Prawitt, Douglas F.
4
Reichwald, Ralf
4
Riekhof, Hans-Christian
4
Schmid, Stefan
4
Sellhorn, Thorsten
4
Slocum, Susan L.
4
Smith, N. Craig
4
Subramanian, Ram
4
Swoboda, Bernhard
4
Thibodeau, Jay C.
4
White, Lawrence J.
4
Baglieri, Enzo
3
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Association of University Programs in Health Administration
3
Springer-Verlag GmbH
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epubli GmbH
3
AMACOM
2
Christian-Albrechts-Universität zu Kiel
2
Kassel University Press GmbH
2
OECD
2
Russell Sage Foundation
2
Springer International Publishing
2
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
2
American Bar Association / Section of Antitrust Law
1
American Sociological Association
1
American Water Works Association / Research Foundation
1
Association for Manufacturing Excellence
1
Austrian Institute of Technology
1
BITKOM Servicegesellschaft
1
Books on Demand GmbH <Norderstedt>
1
COGEA <Körperschaft>
1
Capital Research Center (Washington, D.C.)
1
Carl Vinson Institute of Government
1
Cetmar <Körperschaft>
1
Chartered Institute of Logistics and Transport in the UK
1
Council on Foreign Relations
1
Deutsch-Amerikanischer Workshop <1, 2002, Charlotte, NC>
1
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Dr. Rainer Hampp <Firma>
1
EHP Edition Humanistische Psychologie
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Ecademy CH
1
Economic Policy Institute <Washington, DC>
1
Ecorys
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1
Ernst-Moritz-Arndt-Universität Greifswald
1
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1
Europäische Kommission / Generaldirektion Landwirtschaft und Ländliche Entwicklung
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
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Harvard business review : HBR
75
Harvard-Business-Manager : das Wissen der Besten
48
Global business and organizational excellence : a review of research & best practices
44
Journal of business case studies
19
Academy of Management journal : AMJ
14
Long range planning : LRP ; international journal of strategic management
14
Cases on human performance improvement technologies
13
Gabler Edition Wissenschaft
13
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
13
Nonprofit management & leadership
13
Best practices in talent management : how the world's leading corporations manage, develop, and retain top talent
12
Strategy power plays : how the world's most strategic minds reach the top of their game
12
California management review
11
Enterprise & society : the international journal of business history
11
The road to sustainability
11
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
10
International journal of logistics systems and management
10
Entrepreneurship, theory and practice : ET & P
9
Public performance & management review
9
Transforming government supply chain management
9
Advances in developing human resources : ADHR
8
Business and society review : a quarterly forum on the role of business in a free society
8
Cases on innovations in educational marketing : transnational and technological strategies
8
International journal of technology management : IJTM
8
Journal of financial education
8
Schriftenreihe Strategisches Management
8
The journal of business & industrial marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of business innovation and research
7
International journal of management & enterprise development : IJMED
7
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
7
Journal of sport management : the official journal of the North American Society of Sport Management
7
Lehrbuch
7
Management information systems : mis quarterly
7
University casebook series
7
Academy of Management perspectives : AMP
6
American casebook series
6
Benchmarking : an international journal ; BIJ
6
Best Practice in Marketing : Erfolgsbeispiele zu den vier Kernaufgaben im Marketing
6
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ECONIS (ZBW)
2,844
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1
Kundenbindung im Multichannel Retailing
Harter, Tarik
-
2013
Persistent link: https://www.econbiz.de/10009699556
Saved in:
2
Bedingungen und Folgen der Kundenorientierung im persönlichen Verkauf
Horsmann, Claes
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003042102
Saved in:
3
Kundenzufriedenheitsmanagement bei Federal Express
Rittersberger, Petra
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 467-478)
.
2008
Persistent link: https://www.econbiz.de/10003708614
Saved in:
4
Qualitätsbewusstsein und Kundenorientierung der Mitarbeiter als Schlüssel zum Erfolg : Qualitätsmanagement bei der Ritz-Carlton Hotel Company
Beckett, Nigel P.
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 949-964)
.
2008
Persistent link: https://www.econbiz.de/10003708783
Saved in:
5
E-commerce : a platform for integrated marketing ; case study on U.S. retailing
Schmidt, Inga D.
;
Döbler, Thomas
;
Schenk, Michael
-
2000
Persistent link: https://www.econbiz.de/10001448721
Saved in:
6
Distributionsarchitekturen im Kontext strategischer Wettbewerbsvorteile : eine fallstudienbasierte Analyse internationaler Automobilhersteller auf dem russischen Markt
Dost, Christina
-
2013
-
1. Aufl.
Persistent link: https://www.econbiz.de/10010187280
Saved in:
7
Wechselwirkungen im Multi-Channel-Vertrieb : empirische Ergebnisse und Erkenntnisse zum Konsumentenverhalten in Mehrkanalsystemen des Handels
Baal, Sebastian van
;
Hudetz, Kai
-
2006
Persistent link: https://www.econbiz.de/10003598747
Saved in:
8
The role of branded retail in manufacturers' international strategy
Ilonen, Laura
;
Wren, Jody
;
Gabrielsson, Mika
; …
- In:
International journal of retail & distribution management
39
(
2011
)
6
,
pp. 414-433
Persistent link: https://www.econbiz.de/10009240879
Saved in:
9
Retail Business : Perspektiven, Strategien, Erfolgsmuster : mit Fallstudien und Praxisbeispielen von Aldi, Budnikowsky, Dell, Görtz, Hugo Boss, Keen On fashion, Kiehl´s, Lush, Otto...
Riekhof, Hans-Christian
(
ed.
)
-
2013
-
3., überarbeitete und erweiterte Auflage
Persistent link: https://www.econbiz.de/10009746655
Saved in:
10
Demand management in downstream wholesale and retail distribution : a case study
Lau, Kwok Hung
- In:
Supply chain management : an international journal
17
(
2012
)
6
,
pp. 638-654
Persistent link: https://www.econbiz.de/10009666569
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