Leicht verständlich und auf lockere Art behandelt das Buch alle relevanten Gebiete erfolgreicher Betriebs- und Unternehmensführung. Dazu gehören zum Beispiel Geschäftsauftrag, Leitbild, Geschäftsziele, Situationsanalyse, Kundenzufriedenheit, Image, Mitarbeiterzufriedenheit,...

Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict -- Law #8: Show...

Introduction -- Exposed at scale -- Profiles in leadership -- Getting a street view on leadership -- High-creative leadership strengths -- The strengths of high-reactive leaders -- Leader liabilities -- The cancelling effect -- How leaders scale leadership -- Full-spectrum leadership -- Reactive...

"The phenomenon of uncertainty is not new; what is new is its intensity and potential to change industries and destroy companies. Business leaders can be on the defensive, or they can be on offense, prepared to lead decisively. The ability to deal with uncertainty is perhaps the paramount skill...