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Customer satisfaction
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Töpfer, Armin
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
4
International journal of productivity and quality management : IJPQM
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
Digital enterprise transformation : a business-driven approach to leveraging Innovative IT
2
Global business and organizational excellence : a review of research & best practices
2
International journal of electronic business
2
International journal of quality and service sciences
2
International journal of technology marketing : IJTMkt
2
Journal of air transport management
2
Journal of travel and tourism marketing
2
Premier reference source
2
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
2
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
2
Tourism management perspectives : TMP
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
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1
Advances in business process management
1
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
1
Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
1
Benchmarking : an international journal ; BIJ
1
Berichte zum Generic-Management
1
Best Practice in Marketing : Erfolgsbeispiele zu den vier Kernaufgaben im Marketing
1
Business-to-Business-Kommunikation : neue Entwicklungen im B-to-B-Marketing
1
Cases on ...
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Cases on management and organizational behavior in an Arab context
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
Corporate sustainability as a challenge for comprehensive management
1
Die Bank
1
Dienstleistungsmanagement im Krankenhaus ; 2
1
Digital Controlling & Simple Finance : die Zukunft der Unternehmenssteuerung
1
Digitalisierung der Unternehmenssteuerung : Prozessautomatisierung, Business Analytics, Big Data, SAP S/4HANA, Anwendungsbeispiele
1
Digitalisierung des Handels mit ePace : innovative E-Commerce-Geschäftsmodelle und digitale Zeitvorteile
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E-marketing ; Vol. 1
1
E-retailing challenges and opportunities in the global marketplace
1
Economic studies in inequality, social exclusion and well-being
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Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
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ECONIS (ZBW)
165
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1
Pre- and posttrip factors influencing the visitor experience at a battlefield commemorative event : Gallipoli, a case study
Hall, John
;
Basarin, V. John
;
Lockstone-Binney, Leonie
- In:
Tourism analysis : an interdisciplinary tourism & …
16
(
2011
)
4
,
pp. 419-429
Persistent link: https://www.econbiz.de/10009489778
Saved in:
2
Comparing the perceived value of information and entertainment mobile services
Pihlström, Minna
;
Brush, Gregory J.
- In:
Psychology & marketing
25
(
2008
)
8
,
pp. 732-755
Persistent link: https://www.econbiz.de/10003757431
Saved in:
3
Erfolgsfaktoren von Pop-up Stores : fallstudiengestützte Evaluation am Beispiel der Bekleidungsindustrie
Kastner, Olga Louisa
-
2015
Persistent link: https://www.econbiz.de/10010505230
Saved in:
4
Partial Least Squares Strukturgleichungsmodellierung : eine anwendungsorientierte Einführung
Hair, Joseph F.
;
Hult, G. Tomas M.
;
Ringle, Christian M.
; …
-
2017
Persistent link: https://www.econbiz.de/10011528763
Saved in:
5
HRM practices and knowledge sharing behaviour : lessons from Pakistani knowledge intensive firms
Iqbal, Salman
;
Toulson, Paul K.
;
Tweed, David
- In:
Organizational innovation and IT governance in emerging …
,
(pp. 167-183)
.
2015
Persistent link: https://www.econbiz.de/10010495521
Saved in:
6
Structural equation modeling approaches to e-service adoption
Akgül, Yakup
(
ed.
)
-
2019
"This book provides the latest empirical research findings pertaining to technology acceptance, information systems, information technology, human computer interaction, and management information systems"--
Persistent link: https://www.econbiz.de/10011913472
Saved in:
7
Prozessperformance und Organisationskultur : eine empirische Untersuchung des Zusammenhangs auf Basis der Strukturgleichungsanalyse
Grau, Corinna
-
2014
Persistent link: https://www.econbiz.de/10010434691
Saved in:
8
Identifying demand factors for promotional planning and forecasting : a case of a soft drink company in the UK
Ramanathan, Usha
;
Muyldermans, Luc
- In:
International journal of production economics
128
(
2010
)
2
,
pp. 538-545
Persistent link: https://www.econbiz.de/10008747594
Saved in:
9
Factors influencing the productivity of knowledge workers : a case study from an Iranian Oil Company
Noruzy, Ali
;
Hayat, Ali Ashgar
;
Rezazadeh, Aliasghar
; …
- In:
International journal of productivity and quality …
8
(
2011
)
4
,
pp. 459-479
Persistent link: https://www.econbiz.de/10009376053
Saved in:
10
The role of emotion in hi-tech product adoption : the case of WCDMA in Korea
Lee, Hyun Jung
;
Pae, Jae H.
- In:
International journal of technology marketing : IJTMkt
6
(
2011
)
2
,
pp. 116-129
Persistent link: https://www.econbiz.de/10009405917
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