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Enhancing customer experience in the service industry : a global perspective
Altinay, Levent (ed.); Poudel, Surya (ed.) - 2016
Persistent link: https://www.econbiz.de/10011419571
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Global strategy in the service industries : dynamics, analysis, growth
Glowik, Mario (ed.) - 2017
Persistent link: https://www.econbiz.de/10011625786
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Handbook of service business : management, marketing, innovation and internationalisation
Bryson, John R. (contributor) - 2015
Persistent link: https://www.econbiz.de/10010518021
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Entrepreneurship in small island states and territories
Baldacchino, Godfrey (contributor) - 2015 - 1. ed.
Persistent link: https://www.econbiz.de/10011295837
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Service design for experience-centric services
Zomerdijk, Leonieke G.; Voss, Christopher A. - In: Journal of service research : JSR 13 (2010) 1, pp. 67-82
Persistent link: https://www.econbiz.de/10003959017
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Services innovation in a globalized economy
Daniels, Peter W. - In: The handbook of innovation and services : a …, (pp. 451-468). 2010
Persistent link: https://www.econbiz.de/10003953615
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World class applications of Six Sigma : [real world examples of success]
Antony, Jiju (ed.); Bañuelas, Ricardo (contributor);  … - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10003284224
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Racing to the top : how energy fuels systemic leadership in world politics
Thompson, William R.; Zakhirova, Leila - 2019
Persistent link: https://www.econbiz.de/10011795139
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Tackling long-term global energy problems : the contribution of social science
Spreng, Daniel T. (ed.); Flüeler, Thomas (contributor);  … - 2012
Persistent link: https://www.econbiz.de/10009424010
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Energy transformation towards sustainability
Tvaronavičienė, Manuela (ed.); Ślusarczyk, Beata (ed.) - 2020
Persistent link: https://www.econbiz.de/10012625703