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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
Premier reference source
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ECONIS (ZBW)
363
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1
Comparing the perceived value of information and entertainment mobile services
Pihlström, Minna
;
Brush, Gregory J.
- In:
Psychology & marketing
25
(
2008
)
8
,
pp. 732-755
Persistent link: https://www.econbiz.de/10003757431
Saved in:
2
Cases on consumer-centric marketing management
Jham, Vimi
(
contributor
);
Puri, Sandeep
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10009782412
Saved in:
3
The influence of consumer degree of knowledge on consumer behavior : the case of Spanish olive oil
Espejel, Joel
;
Fandos, Carmina
;
Flavián Blanco, Carlos
- In:
Journal of food products marketing
15
(
2009
)
1
,
pp. 15-37
Persistent link: https://www.econbiz.de/10003831199
Saved in:
4
Consumer post-purchase dissonance on financial services market : case study of Poland
Smyczek, Sławomir
- In:
Proceedings of the 16th Annual Conference on Marketing …
,
(pp. 357-373)
.
2008
Persistent link: https://www.econbiz.de/10003800219
Saved in:
5
Qualitätscontrolling in Unternehmen des Anlagengeschäfts
Voggenreiter, Dietmar
-
1999
Persistent link: https://www.econbiz.de/10000678754
Saved in:
6
CRM-Systeme als Katalysator auf dem Weg zu einer kundenzentrierten Organisation : das Beispiel von Allianz Global Investors
Korn, Michael
;
Gretzschel, Dirk
- In:
Handbuch Vertriebs-Exzellenz im Asset Management : …
,
(pp. 315-333)
.
2008
Persistent link: https://www.econbiz.de/10003740227
Saved in:
7
ASP effects in the small-sized enterprise: the case of the Bizmeka service from Korea Telecom
Kim, Hwanyoung
;
Jeon, Sunran
;
Kim, Jongheon
- In:
Service business : an international journal
2
(
2008
)
4
,
pp. 287-301
Persistent link: https://www.econbiz.de/10003764785
Saved in:
8
Moderne Vergütungssysteme : gute Beratung zahlt sich aus
Herla, Armin
- In:
Die Bank
(
2009
)
1
,
pp. 76-80
Persistent link: https://www.econbiz.de/10003784369
Saved in:
9
Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
-
2009
Persistent link: https://www.econbiz.de/10003788282
Saved in:
10
Managing customer value : one stage at a time
Soman, Dilip
;
N-Marandi, Sara
-
2010
Persistent link: https://www.econbiz.de/10003850963
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