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Modularisierung von IT-Dienstleistungen : eine Methode für das Service Engineering
Böhmann, Tilo - 2004 - 1. Aufl.
Persistent link: https://www.econbiz.de/10002165127
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Winning with service excellence : how companies cope with rising demand in services
Springmann, Michael; Reichert, Frank - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003779867
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The impact of information technology on organizational efficiency in public services: a DEA-based DT approach
Seol, H.; Lee, H.; Park, Y. - In: Journal of the Operational Research Society : OR 59 (2008) 2, pp. 231-238
Persistent link: https://www.econbiz.de/10003698785
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IT-Produktengineering : Entwicklung von inkrementellen und innovativen IT-Produkten
Bravo Sánchez, Carlos - 2008
Persistent link: https://www.econbiz.de/10003762386
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Aligning organizational values in systems development projects
Cram, W. Alec - In: Management research review 35 (2012) 8, pp. 709-726
Persistent link: https://www.econbiz.de/10009573300
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The evolution for Information Systems strategic models : from IT management to IT governance ; the FIAT case
Dameri, Renata Paola - In: Information systems : crossroads for organization, …, (pp. 53-60). 2012
Persistent link: https://www.econbiz.de/10009576390
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Strategiekonformes Management von IT-Architekturen : von der Strategie zum Architekturprinzip
Eckert, Kai-Helmut; Frenzel, Matthias; Kirchner, Lutz - In: HMD : Praxis der Wirtschaftsinformatik 49 (2012) 286, pp. 93-103
Persistent link: https://www.econbiz.de/10009577062
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Understanding IT governance : a case of two financial mutuals
Robb, Alastair; Parent, Michael - In: International enterprises and global information …, (pp. 41-61). 2011
Persistent link: https://www.econbiz.de/10009374492