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Quality management
3
Qualitätsmanagement
3
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Soltani, Ebrahim
4
Liao, Ying Ying
3
Azadegan, Arash
1
Lai, Pei-Chun
1
Meer, Robert van der
1
Phillips, Paul
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Singh, Abhilasha
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European business review : EBR ; the official journal of the International Management Centres, Europe
1
International journal of production research
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Quality performance in a global supply chain : finding out the weak link
Soltani, Ebrahim
;
Azadegan, Arash
;
Liao, Ying Ying
; …
- In:
International journal of production research
49
(
2011
)
1
,
pp. 269-293
Persistent link: https://www.econbiz.de/10008857017
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2
Managing service quality: the managers' orientations and their consequences : case study evidence of current practice
Soltani, Ebrahim
;
Liao, Ying Ying
;
Singh, Abhilasha
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 673-685
Persistent link: https://www.econbiz.de/10003995859
Saved in:
3
Training interventions : fulfilling managerial ends or proliferating invaluable means for employees? ; some evidence from Iran
Soltani, Ebrahim
;
Liao, Ying Ying
- In:
European business review : EBR ; the official journal …
22
(
2010
)
2
,
pp. 128-152
Persistent link: https://www.econbiz.de/10003962436
Saved in:
4
Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
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