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Quality performance in a global supply chain : finding out the weak link
Soltani, Ebrahim; Azadegan, Arash; Liao, Ying Ying; … - In: International journal of production research 49 (2011) 1, pp. 269-293
Persistent link: https://www.econbiz.de/10008857017
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Managing service quality: the managers' orientations and their consequences : case study evidence of current practice
Soltani, Ebrahim; Liao, Ying Ying; Singh, Abhilasha; … - In: Total quality management & business excellence : an … 21 (2010) 5/6, pp. 673-685
Persistent link: https://www.econbiz.de/10003995859
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Training interventions : fulfilling managerial ends or proliferating invaluable means for employees? ; some evidence from Iran
Soltani, Ebrahim; Liao, Ying Ying - In: European business review : EBR ; the official journal … 22 (2010) 2, pp. 128-152
Persistent link: https://www.econbiz.de/10003962436
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Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim; Lai, Pei-Chun; Meer, Robert van der; … - In: The service industries journal 28 (2008) 9/10, pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453