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Smith, Alan D.
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2
Amankwah-Amoah, Joseph
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International Conference on Halal Development <1., 2020, Malang>
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Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
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Dr. Hans-Joachim Köster <Firma>
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Dänemark / Erhvervs- og Byggestyrelsen
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Erasmus Research Institute of Management
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Eric Cuvillier <Firma>
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Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
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1
Haufe-Lexware GmbH & Co. KG
1
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Labor and Employment Relations Association
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1
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1
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1
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1
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Journal of air transport management
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Harvard business review : HBR
9
Premier reference source
7
Tourism management : research, policies, practice
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
Harvard-Business-Manager : das Wissen der Besten
4
International journal of productivity and quality management : IJPQM
4
International journal of services and operations management
4
Multi-channel marketing, branding and retail design : new challenges and opportunities
4
Research
4
The international journal of human resource management
4
The service industries journal
4
Tourism planning & development
4
World class applications of Six Sigma : [real world examples of success]
4
Consumer culture theory
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business innovation and research
3
International journal of quality and service sciences
3
International journal of services technology and management
3
Journal of food products marketing
3
Journal of travel and tourism marketing
3
Long range planning : LRP ; international journal of strategic management
3
Management research review
3
Quality management journal : QMJ
3
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
3
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
3
The TQM journal : the international review of organizational improvement
3
American journal of agricultural economics
2
Anthropology and business
2
Benchmarking : an international journal ; BIJ
2
Building corporate identity, image and reputation in the digital era
2
Contributions to management science
2
Corporate brand and corporate reputation
2
Digital and social media marketing : a results-driven approach
2
Entrepreneurship marketing : principles and practice of SME marketing
2
European journal of marketing : EJM
2
Global human resource management casebook
2
IDE discussion papers
2
International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
2
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ECONIS (ZBW)
593
Showing
1
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10
of
593
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date (oldest first)
1
Product differentiation in aviation passenger markets : the impact of demand hetereogeneity on competition
Behrens, Christiaan
-
2013
Persistent link: https://www.econbiz.de/10009722545
Saved in:
2
Malaysian
Airlines
versus AirAsia : customer satisfaction, service quality and service branding
Adapa, Sujana
;
Roy, Sanjit
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 67-75)
.
2017
Persistent link: https://www.econbiz.de/10011537865
Saved in:
3
Kano model : a dynamic approach for classifying and prioritising requirements of
airline
travellers with three case studies on international
airlines
Shahin, Arash
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
Saved in:
4
Spatially dispersed employee recovery : an
airline
case study
Hvass, Kristian A.
;
Torfadóttir, Embla
- In:
Journal of air transport management
34
(
2014
),
pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
Saved in:
5
Managing HR for Service Excellence and cost effectiveness at Singapore
Airlines
Wirtz, Jochen
;
Heracleous, Loizos
;
Pangarkar, Nitin
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 307-327)
.
2007
Persistent link: https://www.econbiz.de/10003596014
Saved in:
6
Beratungsqualität in Finanzdienstleistungen
Evers, Jan
;
Reifner, Udo
;
Krüger, Ulrich
-
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001490334
Saved in:
7
Applying a dynamic model of consumer choice to guide brand development at Jetstar Airways
Danaher, Peter J.
;
Roberts, John H.
;
Roberts, Ken
; …
- In:
Marketing science : the marketing journal of the …
30
(
2011
)
4
,
pp. 586-594
Persistent link: https://www.econbiz.de/10009299498
Saved in:
8
Consumers' willingness to pay for locally produced ground beef : a case study of the rural Northern Great Plains
Chang, Kuo-liang
;
Xu, Pei
;
Underwood, Keith
;
Mayen, Carlos
- In:
Journal of international food & agribusiness marketing …
25
(
2013
)
1
,
pp. 42-67
Persistent link: https://www.econbiz.de/10009730748
Saved in:
9
Comparing the perceived value of information and entertainment mobile services
Pihlström, Minna
;
Brush, Gregory J.
- In:
Psychology & marketing
25
(
2008
)
8
,
pp. 732-755
Persistent link: https://www.econbiz.de/10003757431
Saved in:
10
The influence of consumer degree of knowledge on consumer behavior : the case of Spanish olive oil
Espejel, Joel
;
Fandos, Carmina
;
Flavián Blanco, Carlos
- In:
Journal of food products marketing
15
(
2009
)
1
,
pp. 15-37
Persistent link: https://www.econbiz.de/10003831199
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