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Dienstleistungsmarketing
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Managing services : marketing, operations, and human resources
Lovelock, Christopher H.
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1988
Persistent link: https://www.econbiz.de/10000752098
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Services marketing : [text, cases, & readings]
Lovelock, Christopher H.
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1991
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2. ed.
Persistent link: https://www.econbiz.de/10013476892
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