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A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP
Chen, Fu-hsiang
;
Hsu, Tsung-shin
;
Tzeng, Gwo-hshiung
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 908-932
Persistent link: https://www.econbiz.de/10009242090
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Multiple attribute decision making : methods and appliations
Tzeng, Gwo-hshiung
;
Huang, Jih-Jeng
-
2011
Persistent link: https://www.econbiz.de/10009310387
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