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Dienstleistungsqualität
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Beasley, Mark S.
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Glover, Steven M.
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Knapp, Michael Chris
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Prawitt, Douglas F.
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Shahin, Arash
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Shirouyehzad, Hadi
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Thibodeau, Jay C.
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Dabestani, Reza
3
Smith, Alan D.
3
Soltani, Ebrahim
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Burnett, Simon
2
Christian, Dieter
2
Cudney, Elizabeth A.
2
Liao, Ying Ying
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Lüdenbach, Norbert
2
Malek Mohamadi Golsefid, Samira
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Mintz, Steven M.
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Morris, Roselyn E.
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Schmid, Stefan
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Schulze, Stephan
2
Smith-Ditizio, Amber A.
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Valadkhani, Abbas
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Williams, Dorothy
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Zarei, Behrouz
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1
Abu-Dieh, Ala'a
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Adapa, Sujana
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Eric Cuvillier <Firma>
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Kammer der Wirtschaftstreuhänder
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NWB Verlag
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Technische Universität Berlin
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of productivity and quality management : IJPQM
5
International journal of services and operations management
5
International journal of auditing : IJA
4
The service industries journal
4
Tourism management : research, policies, practice
4
International journal of quality and service sciences
3
International journal of services technology and management
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Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
3
Quality management journal : QMJ
3
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
3
Auditing : a journal of practice & theory
2
Business process management journal
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Economics working paper series ...
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Harvard-Business-Manager : das Wissen der Besten
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
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International journal of logistics systems and management
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International journal of quality & reliability management
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Issues in accounting education
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Journal of air transport management
2
Journal of international marketing and marketing research
2
Journal of management research
2
Journal of travel and tourism marketing
2
Management research review
2
NWB Studium Betriebswirtschaft
2
Premier reference source
2
Services marketing cases in emerging markets : an asian perspective
2
The journal of business & industrial marketing
2
The marketing review
2
Tourism planning & development
2
World class applications of Six Sigma : [real world examples of success]
2
Accounting and finance : journal of the Accounting Association of Australia and New Zealand
1
Accounting information systems for decision making
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Accounting, auditing & accountability journal
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Advances in business information systems and analytics (ABISA) book series
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Advances in public interest accounting
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American journal of finance and accounting
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Asian African journal of economics and econometrics
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ECONIS (ZBW)
279
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1
Audit quality, auditor compensation and initial public offering underpricing
Xin, Chang
;
Gygax, André F.
;
Oon, Elaine
;
Zhang, Hong Feng
- In:
Accounting and finance : journal of the Accounting …
48
(
2008
)
3
,
pp. 391-416
Persistent link: https://www.econbiz.de/10003760357
Saved in:
2
Auditor mergers, audit quality and audit fees : evidence from the PricewaterhouseCoopers merger in the UK
Ding, Rong
;
Jia, Yuping
- In:
Journal of accounting and public policy
31
(
2012
)
1
,
pp. 69-85
Persistent link: https://www.econbiz.de/10009500091
Saved in:
3
Information, Haftung und Prüfungsqualität : eine fallstudienbasierte Wirkungsanalyse
Haid, Marco
-
2018
Persistent link: https://www.econbiz.de/10011848752
Saved in:
4
Damaged auditor reputation and analysts' forecast revision frequency
Cahan, Steven F.
;
Chaney, Paul K.
;
Jeter, Debra C.
; …
- In:
Auditing : a journal of practice & theory
32
(
2013
)
1
,
pp. 33-60
Persistent link: https://www.econbiz.de/10009721283
Saved in:
5
QFD application in the hospitality industry : a hotel case study
Paryani, Kioumars
;
Masoudi, Ali
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
17
(
2010
)
1
,
pp. 7-28
Persistent link: https://www.econbiz.de/10003962108
Saved in:
6
A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 289-308
Persistent link: https://www.econbiz.de/10009574594
Saved in:
7
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
Saved in:
8
Customer involvement in service production, delivery and quality : the challenge and opportunities
Dadfar, Hossein
;
Brege, Staffan
;
Semnani, Sedigheh …
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10009754723
Saved in:
9
Service quality robust design : with a case study in airport services
Shahin, Arash
;
Janatyan, Nasibeh
;
Nasirzaheh, Nahid
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 404-421
Persistent link: https://www.econbiz.de/10009513322
Saved in:
10
Einsatz von Erfolgshonoraren in der Unternehmensberatung : Untersuchung der Erfolgsmessung
Fleischer, Bärbel
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003927076
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