Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their government. Although much research indicates that e-government technologies have increased citizen participation, there is...

This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as...

Introduction -- Moving from control to collaboration -- Controlling communication and case studies -- Collaborative communication and case studies -- Tips, tools, and resources to move from control to collaboration -- Moving from top-down to upward communication -- Top-down communication and...

Foreword -- Preface -- Acknowledgement -- Contributors -- Abbreviations and acronyms -- Overview: participatory budgeting for inclusive and accountable governance or protecting the tyranny of a few? / by Anwar Shah -- Introduction to participatory budgeting -- Practical guide to participatory...

"Originally an important but relatively obscure plurilateral instrument, the WTO Agreement on Government Procurement (GPA) is now becoming a pillar of the WTO system as a result of important developments since the Uruguay Round. This collection examines the issues and challenges that this raises...