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Yield Management als spezielle Ausgestaltung des GAP-Modells des Kapazitätsmanagement
Corsten, Hans; Stuhlmann, Stephan - 2000
Persistent link: https://www.econbiz.de/10013419479
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Compliance-abhängige Dienstleistungen : Konzeption und Anwendung am Beispiel der Gesundheitsleistung
Dullinger, Florian - 2001
Persistent link: https://www.econbiz.de/10001597075
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Der Integrationsgrad als Gestaltungsparameter der Dienstleistungsproduktion
Corsten, Hans - 1998
Persistent link: https://www.econbiz.de/10013420163
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Beziehungsmarketing in Dienstleistungsunternehmen
Eckel, Heike - 1997
Persistent link: https://www.econbiz.de/10013277732
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E-Service-Support im Maschinen- und Anlagenbau
Körner, Mike (contributor) - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001731181
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Business culture : the role of personal and impersonal business relationships on market efficiency
Muñoz-Herrera, Manuel; Reuben, Ernesto - 2019
In this paper, we study the effects of business culture on market efficiency. We exogenously vary the type of business culture between business-is-business cultures, which consist on impersonal relationships where financial matters are paramount, and business-is-family cultures, which comprise...
Persistent link: https://www.econbiz.de/10012022699
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Regaining service customers : costs and benefits of regain management
Stauss, Bernd - 1997
Persistent link: https://www.econbiz.de/10000967856