Enterprise architecture is the organizing logic for business processes and IT infrastructure, reflecting the integration and standardization requirements of the firm's operating model. CISR research has found that firms go through four stages of architecture maturity as they learn to enhance the...

Trinity Health of Novi, Michigan has sought to tame healthcare’s quality, cost, and accessibility problems by using enterprise-wide digitization, unification, and analytical decision making. It started by making strategic commitments to an enterprise-wide digital platform and a unified...

Pacific Life is a diversified financial services company with a history of autonomous business units. Pacific Life had five independent divisions, including Life Insurance, Annuities and Mutual Funds, and Investments. These divisions served different customers and responded to different...

In 2007 Swiss RE was striving to maximize economic value, a metric that would allow the company to assess its performance over time despite the volatility of the reinsurance industry. Maximizing economic value required that decision makers throughout the company understood the risk profiles of...