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Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496
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Virtuelle Transaktionsgemeinschaften im Electronic Commerce : Management, Marketing und soziale Umwelt
Schubert, Petra - 1999
Persistent link: https://www.econbiz.de/10001403013
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Individualization based collaborative customer relationship management : motives, structures, and modes of collaboration for mass customization and CRM
Piller, Frank T.; Schaller, Christian - 2002
Persistent link: https://www.econbiz.de/10001704603
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From economies of scale towards economies of customer integration : value creation in mass customization based electronic commerce
Piller, Frank T.; Möslein, Kathrin - 2002
Persistent link: https://www.econbiz.de/10001704605
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Vision real : Dokumentation
2001 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001628001
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Space-based relationships and loyal customers
Björk, Peter - 1999
Persistent link: https://www.econbiz.de/10001543481
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Wirkungen elektronischer Marktplätze auf das Beziehungs- bzw. Transaktionsmarketing von Anbietern und Nachfragern
Knaack, Guido Alexander - 2002
Persistent link: https://www.econbiz.de/10002230505
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B2B web sites : advertising or relationship development?
Usunier, Jean-Claude; Ivens, Björn Sven; Roulin, Nicolas - 2008
Persistent link: https://www.econbiz.de/10008799158
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Eine Architektur für Customer Relationship : Management und Prozessportale bei Banken
Schmid, Roland - 2001
Persistent link: https://www.econbiz.de/10001618921