"This book provides practical guidelines for the implementation of knowledge management strategies through the discussion of specific technologies and taxonomies of knowledge management applications. A critical mass of some of the most sough-after research of our information technology and...

"This book encompasses a wide variety of research approaches and theoretical stances,that are united in their contributions to the study of the burgeoning field of knowledge intensive organizations"--Provided by publisher

Introduction -- learning lessons -- Elements of a lesson learning system -- Lessons learned approaches -- Principles of lesson identification -- Processes of lessons identified -- Writing down the lessons -- Taking action -- Process ownership and process update -- Ensuring lessons and updated...