"This book describes research that is closely related and partly based on the Service Dominant Logic (SDL). This subject has an enormous impact on the value of projects made by contractors serving large organizational projects. This book covers the many new faces of value co-creation"--

"The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world's leading specialists in the discipline explore foundations and innovations in services,...