The nature of staffing -- Staffing models and strategy -- Support activities -- Legal compliance -- Planning -- Job analysis and rewards -- Staffing activities: recruitment -- External recruitment -- Internal recruitment -- Staffing activities : selection -- Measurement -- External selection --...

Old and new selection methods -- Validity of selection methods -- Job description and job analysis -- The interview -- References of ratings -- Tests of mental ability -- Assessing personality by questionnaire -- Alternative ways of assessing personality -- Biodata & weighted application blanks...