"Although the Internet has had a massive impact on both society and business, it is the public's adoption of social media which provides its most significant legacy to date, and arguably the technology with the greatest potential for creative marketers. Nevertheless, its newness is also a...

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication Page -- Table of Contents -- List of Figures -- List of Tables -- Acknowledgements -- Preface -- Chapter 1 Citizen relationship management by the Government of India through social media channels -- Introduction -- Review of the...

Intro -- Half Title -- Title Page -- Copyright page -- Table of Contents -- List of figures -- List of tables -- Acknowledgements -- Preface -- Part I: Marketing in the digital world -- Chapter 1 The digital environment: doing business in a connected world -- 1.1 Introduction -- 1.2 Digital...

Intro -- Ü ber die Autoren -- Ü ber die Ü bersetzerin -- Ü ber die Fachkorrektorin -- Einführung -- Ü ber dieses Buch -- Törichte Annahmen über den Leser -- Symbole, die in diesem Buch verwendet werden -- Wie es weitergeht -- Teil I: Erste Schritte im digitalen Marketing -- Kapitel 1:...