Liedtka, Jeanne; Hold, Karen; Eldridge, Jessica - 2021
"In daylong hackathons, design thinking seems deceptively easy. On the surface, it involves a set of seemingly simple … activities such as gathering data, identifying insights, generating ideas, prototyping, and experimentation. But practiced at a … superficial level, even great design tools don't go deep enough to create the shifts in mindset and skillset that are required to …