A former White House director of economic policy makes the outrageous argument that we don't really want to relax--we want to compete. We think we will be happy when we have some downtime--when we can finally go on vacation, disconnect, shut down. But in this provocative book, Todd Buchholz will...

"Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicatorsBy exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in...

"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET