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Investigating the impact of customer relationship management practices of e-commerce on online customer's web site satisfaction : a model-building approach
Lee, Su-fang; Jih, Wen-jang Kenny; Fang, Shyh-Rong - 2010
Persistent link: https://www.econbiz.de/10003911045
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The strategic implications of e-network integration and transformation paths for synchronizing supply chains
Jun, Minjoon; Cai, Shaohan; Kim, DaeSoo - 2010
Persistent link: https://www.econbiz.de/10003911079
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Best practices and new perspectives in service science and management
Ordóñez de Pablos, Patricia (contributor);  … - 2013
"This book provides original research on all aspects of service science, service management, service engineering, and its supporting technology in order to administer cutting-edge knowledge to encourage the improvement of services"--
Persistent link: https://www.econbiz.de/10009733636
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E-commerce for organizational development and competitive advantage
Khosrowpour, Mehdi (contributor) - 2013
Persistent link: https://www.econbiz.de/10009722043
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Computing
Greenstein, Shane M. (contributor);  … - 2006
Persistent link: https://www.econbiz.de/10003379348
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Strategic internet and e-commerce applications for local nonprofit organizations
Gomes, Roger; Knowles, Patricia A. - 2008
Persistent link: https://www.econbiz.de/10003718199
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The Internet and international marketing
Hamill, James - 2008
Persistent link: https://www.econbiz.de/10003657507
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Segmenting cyberspace : a customer typology for the internet
Barnes, Stuart J. - 2008
Persistent link: https://www.econbiz.de/10003657602
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The marketplace, emerging technology and marketing theory
Zinkhan, George M. - 2008
Persistent link: https://www.econbiz.de/10003611094
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Marketing strategy and the Internet : an organizing framework
Varadarajan, P. Rajan; Yadav, Manjit S. - 2008
Persistent link: https://www.econbiz.de/10003611103