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Spoken customer complaints : action and interaction
Holmgreen Raburn, Anne-Mette - 2007
Persistent link: https://www.econbiz.de/10003666014
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Essays on modeling product returns and durable goods secondary markets
Shulman, Jeffrey D. - 2006
Persistent link: https://www.econbiz.de/10003946503
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Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje - 2016
Persistent link: https://www.econbiz.de/10011686853
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"New perspectives on customer experience in service recovery"
Mandl, Leonhard - 2017
Persistent link: https://www.econbiz.de/10011782523
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Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan - 2017
Persistent link: https://www.econbiz.de/10011705406
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Making the environment count : selected essays of Alan Randall
Randall, Alan - 1999
Persistent link: https://www.econbiz.de/10000168551
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Markets for energy efficiency : exploring the new horizons of tradable certificate schemes
Mundaca Toro, Luis Alberto - 2008
Persistent link: https://www.econbiz.de/10003758974
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Essays on privatization, identity, and political polarization
Lindqvist, Erik - 2007
Persistent link: https://www.econbiz.de/10003649889
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What is life worth? : methodological issues in estimating the value of a statistical life
Svensson, Mikael - 2007
Persistent link: https://www.econbiz.de/10003738140
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Essyas on public finance and environmental economics in Namibia
Humavindu, Michael N. (contributor) - 2007
Persistent link: https://www.econbiz.de/10003460400