Narrow search
Showing 1 - 10 of 72
Cover Image
Does experience matter? : differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users
Dagger, Tracey S.; O'Brien, Timothy K. - In: European journal of marketing : EJM 44 (2010) 9/10, pp. 1528-1552
Persistent link: https://www.econbiz.de/10008661685
Cover Image
Service work and service workers : exploring the dynamics of front-line service encounters
Ogbonna, Emmanuel - In: Reassessing the employment relationship, (pp. 375-400). 2011
Persistent link: https://www.econbiz.de/10008859627
Cover Image
Towards a new model of "customer compliance" service provision
Kasabov, Edward; Warlow, Alex J. - In: European journal of marketing : EJM 44 (2010) 6, pp. 700-729
Persistent link: https://www.econbiz.de/10003989114
Cover Image
On the history of habit formation in consumption
Messinis, George - 1999
Persistent link: https://www.econbiz.de/10000168567
Cover Image
Consumers' low-involvement decision-making : propositions for future research
Kortelahti, Harri - 1994
Persistent link: https://www.econbiz.de/10000900572
Cover Image
Ett hush°allsekonomiskt perspektiv : rapport fr°an en arbetsgrupp under Nordiska ämbetsmannakommittén för konsumentfr°agor
Hansson, Lars-Ola (agent) - 1985
Persistent link: https://www.econbiz.de/10000854121
Cover Image
Search with telephones and differentiated products
Frankel, David M. - 1995
Persistent link: https://www.econbiz.de/10000914460
Cover Image
Consumer choice behavior : review and synthesis
Ratchford, Brian Thomas - 1978
Persistent link: https://www.econbiz.de/10000717931
Cover Image
Consumer behaviour : theory and empirical evidence ; a survey
Blundell, Richard W. - 1991
Persistent link: https://www.econbiz.de/10001326550
Cover Image
Die Tierschutzproblematik im Spiegel von Einstellungen und Verhaltensweisen der deutschen Bevölkerung : eine Literaturanalyse
Wildner, Susanne - 1998
Persistent link: https://www.econbiz.de/10001350923