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(1991). - 306 S. - Enth. 5 Beitr.
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American journal of agricultural economics
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Behavioral economics and its applications : [based on the Yrjö Jahnsson Foundation 50th Anniversary Conference held on June 22 - 23, 2004, in Espoo, Finland]
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Towards a new model of "customer compliance" service provision
Kasabov, Edward
;
Warlow, Alex J.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 700-729
Persistent link: https://www.econbiz.de/10003989114
Saved in:
2
Effects of individual differences on the use of consumer information systems - a series of essays
Goyal, Tarun
-
2016
Persistent link: https://www.econbiz.de/10011492106
Saved in:
3
Does experience matter? : differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users
Dagger, Tracey S.
;
O'Brien, Timothy K.
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1528-1552
Persistent link: https://www.econbiz.de/10008661685
Saved in:
4
Produktivität von Dienstleistungen
Möller, Klaus
(
ed.
);
Schultze, Wolfgang
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10014007825
Saved in:
5
Loyalty determinants : literature review and development of an integrative model of customer loyalty
Faßnacht, Martin
;
Daus, Philip W.
-
2004
Persistent link: https://www.econbiz.de/10002485261
Saved in:
6
Konsumentenvertrauen : Konzepte und Anwendungen für ein nachhaltiges Kundenbindungsmanagement
Bauer, Hans H.
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003284144
Saved in:
7
Money for nothing and content for free? : paid content, Plattformen und Zahlungsbereitschaft im digitalen Journalismus
Wellbrock, Christian M.
;
Buschow, Christopher
-
2020
-
1. Auflage
Persistent link: https://www.econbiz.de/10012262042
Saved in:
8
Service work and service workers : exploring the dynamics of front-line service encounters
Ogbonna, Emmanuel
- In:
Reassessing the employment relationship
,
(pp. 375-400)
.
2011
Persistent link: https://www.econbiz.de/10008859627
Saved in:
9
How good is the quality of health care in the United States?
Schuster, Mark A.
- In:
The Milbank quarterly
76
(
1998
)
4
,
pp. 517-563
Persistent link: https://www.econbiz.de/10001255012
Saved in:
10
Quality and accountability in healthcare delivery : audit evidence from primary care providers in India
Das, Jishnu
;
Holla, Alaka
;
Mohpal, Aakash
; …
-
2015
Persistent link: https://www.econbiz.de/10011298475
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