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2
(1991). - 306 S. - Enth. 5 Beitr.
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American journal of agricultural economics
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Towards a new model of "customer compliance" service provision
Kasabov, Edward
;
Warlow, Alex J.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 700-729
Persistent link: https://www.econbiz.de/10003989114
Saved in:
2
Does experience matter? : differences in relationship benefits, satisfaction, trust, commitment and loyalty for novice and experienced service users
Dagger, Tracey S.
;
O'Brien, Timothy K.
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1528-1552
Persistent link: https://www.econbiz.de/10008661685
Saved in:
3
Produktivität von Dienstleistungen
Möller, Klaus
(
ed.
);
Schultze, Wolfgang
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10014007825
Saved in:
4
Loyalty determinants : literature review and development of an integrative model of customer loyalty
Faßnacht, Martin
;
Daus, Philip W.
-
2004
Persistent link: https://www.econbiz.de/10002485261
Saved in:
5
Konsumentenvertrauen : Konzepte und Anwendungen für ein nachhaltiges Kundenbindungsmanagement
Bauer, Hans H.
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003284144
Saved in:
6
Money for nothing and content for free? : paid content, Plattformen und Zahlungsbereitschaft im digitalen Journalismus
Wellbrock, Christian M.
;
Buschow, Christopher
-
2020
-
1. Auflage
Persistent link: https://www.econbiz.de/10012262042
Saved in:
7
Service work and service workers : exploring the dynamics of front-line service encounters
Ogbonna, Emmanuel
- In:
Reassessing the employment relationship
,
(pp. 375-400)
.
2011
Persistent link: https://www.econbiz.de/10008859627
Saved in:
8
How good is the quality of health care in the United States?
Schuster, Mark A.
- In:
The Milbank quarterly
76
(
1998
)
4
,
pp. 517-563
Persistent link: https://www.econbiz.de/10001255012
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9
Quality and accountability in healthcare delivery : audit evidence from primary care providers in India
Das, Jishnu
;
Holla, Alaka
;
Mohpal, Aakash
; …
-
2015
Persistent link: https://www.econbiz.de/10011298475
Saved in:
10
School vouchers : a survey of the economics literature
Epple, Dennis N.
;
Romano, Richard E.
;
Urquiola Soux, Miguel
- In:
Journal of economic literature
55
(
2017
)
2
,
pp. 441-492
Persistent link: https://www.econbiz.de/10011863636
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