This dissertation consists of two central parts. Part one of the dissertation examines the impact of interactive restructuring on decision processes and outcomes. Five experimental studies show that consumers examine less information and engage in more compensatory decision processes when...

This study aims to explore policy implications, production and consumption processes between the airline and tourism industries. In particular, policy initiatives, product developments, innovation and consumption patterns are taken into consideration in order to identify the relationship between...

This dissertation consists of three essays. Chapter II uses the method of structuralfactor analysis to study the effects of monetary policy on key macroeconomic variablesin a data rich environment. I propose two structural factor models. One is the structuralfactor augmented vector...

The Programme for International Student Assessment (PISA) is an internationally standardized assessment to 15-year-old pupils in schools. With the same purpose, the questionnaire made by Dr. Duller (Austria) was conducted at the university Humboldt, Berlin. We would like to assess how good...

Most policy regarding tertiary training choice is based on the presumption that human capital theory is the most appropriate model and the cost-benefit analysis implicit in that model provides a reasonable approximation of the choice parameters included in any decision to study. This has...

The purpose of this study was to investigate the performance of different approaches in analyzing multigroup multidimensional binary data under different conditions. Two multidimensional Item Response Theory (MIRT) methods (concurrent MIRT calibration and separate MIRT calibration with linking)...

This study researches the topic creating customer value in an educational environment. Two objectives are set, namely to measure the student service levels of the selected secondary schools, and then to determine if any differences exist between student perceptions and student expectations. The...

This study researches the topic customer service of convenience sores. Two objectives are set, namely to measure the customer service levels of convenience stores, and then to determine if any differences exist between customer perceptions and customer expectations.The literature review covers...

During the last decade much research has been done on consumer perceptions in the so-called pure services with scant attention being devoted to the analysis of retail services associated with the marketing of goods. However, in recent years the service quality debate received much attention and...