Total Quality Management (TQM) has been established in the western world for over 15 years, yet attempts to implement it have reported mixed success. Although the technique adopts a planned prescriptive approach to change, organisations have not found it so easy to implement and to achieve the...

The main objective of this study is to develop an understanding of the causes of turnover in manufacturing companies in the West Bank. Within this context, the study attempts to investigate the characteristics of ex-workers in relation to the causes of turnover which influence their decisions,...

The thesis critically examines the use of competencies in career management, and introduces career competencies as an approach to sustainable career management. An 87-item measure of career competency (CC) was tested on a sample of 632 individuals from different backgrounds. From this, the...

This thesis empirically examines the career orientations inventory (COI) as a measure of career anchors and then, using this measure, it goes on to investigate the relationship between career anchor congruence and work related outcomes, specifically job satisfaction and organisational...

This thesis is about how insider and outsider CEOs use language to accomplish strategic change. It argues that language matters to strategy. It also argues that research and theory have neglected language. It finds support from the literature and empirical evidence. Data came from CEO...

This dissertation investigates the factors that explain why managers are held accountable for uncontrollable items of performance. It examines, in particular, the influence of the various determinants of this controllability principle in China, a socialist economy, and compares them with those...

The application of a modified Technology Acceptance Model (TAM) to determine the factors affecting the use of Decision Support Systems (DSS) in strategic decisionmaking in local authorities in both the UK and Egypt was the main core of this research. Although the use of DSS has become widespread...

The research programme focuses on Total Quality Management adoption and application. TQM which is established in a number of businesses and industries has more recently been introduced into healthcare. TQM definition and eclectic paradigm has been developed and tested for establishing quality...

The implementation of corporate environmental management system has become an essential part of running any business to attempt to achieve sustainable development. No previous studies in Saudi Arabia have been conducted to explore the use of environmental management systems. The objective of...

This thesis investigates the implications of information processing efficiency on decision making with respect to the ability of decision makers to process information in a rational and timely manner. In order to examine the different aspects of information efficiency with respect to decision...