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Service provider - customer interactions: Key to success of innovative services
Hoffmann, Antje; Herstatt, Cornelius - 2005
The majority of service providers have recognized the need to develop innovative services that meet sophisticated customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and technologies this has become a more demanding task than ever...
Persistent link: https://www.econbiz.de/10010308060
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Innovate or imitate? Behavioural Technological Change
Hommes, Cars; Zeppini, Paolo - 2013
We propose a behavioural model of technological change with evolutionary switching between boundedly rational costly innovators and free imitators, and study the endogenous interplay of innovation decisions, market price dynamics and technological progress. Innovation and imitation are strategic...
Persistent link: https://www.econbiz.de/10010326273
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Context effects as customer reaction on delisting of brands
Wiebach, Nicole; Hildebrandt, Lutz - 2010
The delisting of brands is frequently used by retailers to strengthen their negotiating position with the manufacturers and suppliers of their product assortment. However, retailers and manufacturers have to consider the risk of potential reactions when customers are faced with a reduced or...
Persistent link: https://www.econbiz.de/10010281548
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Will banks introduce negative interest rates to household deposits? : a game-theoretical model
Wijsman, Sebastiaan - 2021
Persistent link: https://www.econbiz.de/10012669261
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Innovate or imitate? : behavioural technological change
Hommes, Cars H.; Zeppini, Paolo - 2013
Persistent link: https://www.econbiz.de/10010191371
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A survey and analysis of outsourcing in East China
Fan, Tijun (contributor) - 2009
Persistent link: https://www.econbiz.de/10003838543
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Peer quality and the academic benefits to attending better schools
Hoekstra, Mark; Mouganie, Pierre; Wang, Yaojing - 2016
Persistent link: https://www.econbiz.de/10011507439
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The long-run educational benefits of high-achieving classrooms
Canaan, Serena; Mouganie, Pierre; Zhang, Peng - 2022
increase scores on the national college entrance exam - the sole determinant of university admission in China. …
Persistent link: https://www.econbiz.de/10012819570
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Teacher characteristics and student performance: evidence from random teacher-student assignments in China
Huang, Wei; Li, Teng; Pan, Yinghao; Ren, Jinyang - 2021
and randomly assigned teacher-student sample in China. We find that having a more experienced or female homeroom teacher …
Persistent link: https://www.econbiz.de/10012486433
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Records of medical malpractice litigation : a potential indicator of healthcare quality in China
Wang, Zhan; Li, Niying; Jiang, Mengsi; Dear, Keith; … - 2017
Objective: To assess the characteristics and incidence of medical litigation in China and the potential usefulness of … malpractice litigation that ended between 2010 and 2015 and were reported to China's Supreme Court. We categorized each case … compensation. Conclusion: Over our study period, the incidence of litigation over potential medical malpractice increased in China …
Persistent link: https://www.econbiz.de/10011663508