Purpose – The aim of this paper is to address and discuss usage and implications of a weblog in a corporate communication context from an employees' perspective. Design/methodology/approach – The paper is a case study of a government agency's corporate blogging activity, traced through focus...

Purpose – The purpose of this paper is to chart the process of culture change within Durham National Savings, both before and after the public‐private partnership (PPP) of the organisation, and to examine dissent – in its many forms – as a dimension of employee resistance....

Purpose – This study seeks to empirically examine cultural alignment with new corporate brand values in the rebranding aftermath. Design/methodology/approach – Focuses on a case study of a firm that recently underwent a corporate rebranding campaign. Analysis is based on data collected...

Purpose – The purpose of this paper is to present the results of a qualitative study of employees' sensemaking as a social, communicative process during a major organizational transformation. Design/methodology/approach – This case study describes a major transition in work mode, from...

Much current Japanese popular discussion centres around the sudden death, at an early age, of Japan′s hard‐working white‐collar workers: karoshi – death from overwork – or Salaryman′s Sudden Death Syndrome. Officially it does not exist as the Government and big business are hesitant...

Purpose – This paper aims to detail the policies and practices that helped Creditsafe UK, a provider of online company credit reports, to earn 23rd place in the latest Sunday Times Best 100 Companies to Work For. Design/methodology/approach – The paper focuses on the areas of recruitment,...

Purpose – The purpose of this paper is to detail the award-winning approach to achieving gold-standard safety and efficiency used by the Travis Perkins Group, a UK chain of builders’ merchant and do-it-yourself stores. Design/methodology/approach – This paper focuses on company culture,...

Purpose – This article describes an award‐winning training and development program that has changed the culture and improved morale among track supervisors working for Tube Lines, the company rebuilding the busiest lines on the London Underground. Design/methodology/approach – Draws on...

Purpose – Enterprise resources planning (ERP) systems often produce intangible benefits and implementation problems related to social and human factors. Implementing an enterprise system in an organization is a complex process. ERP evaluation should treat the human and social effects and the...

Purpose – From the optimistic to the critical, the post‐structural to the market rational there are varied perspectives on normative control at work. The purpose of this paper is to describe a tactical evolution in normative control practices and explore how this development sits with each...