Purpose – The purpose of this paper is to develop an outsourcing matrix and explains how outsourcing can be used to facilitate strategic innovation. Design/methodology/approach – The methodology used in this study is of an explanatory case study. This paper uses secondary data as well as...

The study of top management teams, which began with confidence, optimism, and promise, has been plagued by criticisms arising from mixed or weak findings and poor explanatory power of firm outcomes vis‐à‐vis other variables. This paper argues that the disputed phenomenon of top management...

Purpose – This author reminds us that strategic thinking is a critical part of every manager's job. Because strategy implies competing and outwitting competitors, so it follows that strategic thinking is the process of finding alternative ways of competing and providing customer value....

Purpose This paper aims to elucidate the keys transformations of human resources (HR) tasks amid the age of artificial intelligence (AI). Design/methodology/approach This paper synthesizes recent theoretical and empirical research on the topic of AI and human resource management to establish a...

Extending Simon’s (1990) work, this paper proposes an effective management control system that allows companies to integrate different management control systems in order to improve operational effectiveness, employee creativity, and company competitiveness. Reviews conventional and modern...

Purpose – Most benchmarking methods are based on comparing financial and operational indicators with that of the leader in the market. Financial and operational indicators may not be sustainable in facing the speed and competitiveness of today's marketplace. The purpose of this paper is to...

Purpose – The purpose of this paper is to synthesize higher education (HE) elements as expressed in competitiveness literature and provide a comprehensive list of HE aspects found in the conception of competitiveness. In order to achieve this goal, the most acknowledged conceptions, including...

Purpose The purpose of this paper is to explain how ecosystems and platforms have evolved to manage customer information and to identify the management, research and teaching implications of this evolution. Design/methodology/approach This paper is based on research and industrial experience of...