Purpose – The purpose of the paper is to illuminate the necessary features of a microfinance mobile banking platform … microfinance organization must include and they highlight what a mobile application should include. Social implications – There are … microfinance. This type of partnership begins to address financial exclusivity among the poor. Originality/value – The paper offers …

development, and Sherraden's “Asset‐building policies” combined with Cabraal et al. 's “microfinance ideals” as a strategy to …'s theory of development, Sherraden's theory of asset building and Cabraal et al. 's microfinance ideals can be merged in a …

Purpose – This paper seeks to examine the ethical dilemmas that emerge when offering microfinance services in BOP … relativism, the paper builds on prior research on ethical issues in BOP markets and the ethics of microfinance to highlight the … very specific application to an emerging concern in the field of microfinance. It also offers prescriptive scenarios for …

on developing agile organizations. The emergent people-centric performance triangle and evolving diagnostic instrument …

objective is to create a business climate of certainty so that Kenya can achieve its goals of national and private sector …/methodology/approach – The paper uses secondary data to describe Kenya's development goals, its current level of private sector development, its … makers and for domestic and international business managers. After using data to describe Kenya's status with respect to the …

communicated vision, prioritised objectives and appropriate performance metrics. With any business strategy and investment project …

development. Provides a list of initiatives to improve performance.  …

Purpose – The purpose of this paper is to present a framework for improving innovation capability through performance … performance measurement in SMEs is presented. Key issues that must be addressed are highlighted and discussed. Practical …/implications – The paper contains suggestions for improving innovation capability through performance measurement. Using the results of …

Measuring service performance in an appropriate way has received widespread attention due to the vital role customer … service plays in gaining competitive advantages. Since service performance directly correlates with customer satisfaction …, measuring service performance that attempts to assess validity is a concern for many firms. The new proposed index, the service …

This paper presents an argument that it is appropriate to develop a model of project management (PM) performance from … models for assessing quality management. The paper presents a model, labelled the project management performance assessment … (PMPA) model, based upon the EFQM business excellence model. The model proposes six criteria for assessing PM performance …