services providers could be applied to the measurement of the productivity of FM firms. Co-production and effects of client …Purpose The purpose of this study is to identify methods appropriate for measuring the direct productivity of … the office environment affects individual labour productivity. While the available EU data on productivity growth for the …

Emphasizes the productivity and quality connection in relation to competitive advantage in operations management and … strategy. Discusses the issue of ethics and its interface with productivity and quality. Highlights the underlying relationship … services, in three European countries, the UK, France and Germany. It is the combination of productivity, quality and ethics …

-based measurement and evaluation (M & E) of public relations and corporate communication are still not widely applied despite more than …

measurement and to challenge assumptions of goal-oriented and organization-centric approaches to evaluation and measurement … theory, communication evaluation approaches and what agility means for communication measurement. Findings Agility teaches …. Regarding measurement, the basic focus in agility on user needs implies that qualitative methods are more obvious than …

Purpose – Traditional performance measurement models and frameworks fail to take into account the intricacies and …

within the sector, as well as current attitudes towards the measurement of academic performance. Originality/value The …