Purpose – Employee surveys are used by organizations throughout the world, typically to drive change and improve engagement and retention. Giving employees a voice is seen as a “good thing to do” but too often the managerial response to the findings is “so what?”. This paper aims to...

Purpose – The purpose of this article is to discuss the role of the employee in the high performance organization. One of the management techniques which has gained much popularity the past 15 years is the employee satisfaction survey. Many organizations, both profit and non-profit, use a...

Purpose Recruiters in today’s organizations, through social networks, have the opportunity to see a candidate’s overall figure, and from this, they gain a first impression of their personalities which in turn affects their decisions. The purpose of this paper is to investigate the biasing...

Purpose – The purpose of this paper was to investigate the influence of applicants' justice beliefs (i.e. belief in a just world and belief in tests) on justice expectations with respect to a forthcoming application for the job of prison guard. Further, it aims to study the moderating role of...

Purpose – Applicants often use impression management (IM) in employment interviews, and such tactics can considerably influence interviewers' evaluations of their performance. Yet, little research has examined interviewers' perceptions of such behaviors. This paper aims to examine if...

Purpose – Based on theories of media richness and procedural justice, the authors aim to examine the influence of videoconferencing (VC) technology on applicant reactions and interviewer judgments in the employment interview, the most commonly used employee selection device....

Purpose – This purpose of this paper is to present a tool for facilitating personnel selection when multiple heterogeneous human resource managers use multiple criteria. Two problems result from such a situation. First, when multiple criteria are applied, it is unusual for one candidate to...

Purpose – The purpose of this paper is to examine employers’ use of social networking sites (SNSs) within employee selection. Design/methodology/approach – In-depth interviews were conducted with 15 organisations to gain an understanding of how they accessed, observed and utilised data...