Purpose This study aims to investigate the effects of hotel customers’ perceived utilitarian and hedonic values on their intention to use service robots. In addition, the influences of innovativeness, ease of use and compatibility on hotel customers’ perceived utilitarian and hedonic values...

Purpose – This exploratory study aims to focus on the challenges arising from the interactions between wheelchair users, individuals using crutches and blind people with the hotel environment as well as on the efforts to overcome these challenges. Design/methodology/approach – The sample was...

Analyses the developmental needs of Israeli managers from four perspectives. First, examines the ideal of the competent Israeli manager and identifies areas of weaknesses as perceived by top executives. Second, discusses geographical segmentation and industry life cycles. Analyses the three main...