Swaim, James Anthony; Maloni, Michael; Bower, Patrick; … - In: Industrial Management & Data Systems 116 (2016) 6, pp. 1279-1294
Purpose – Sales and Operations Planning (S & OP) serves as the essential cross-functional process for organizations to match supply in the form of production, inventory, and procurement with customer demand. Given recent studies revealing that S & OP is ineffective for most firms, the purpose...