Abstract Companies from the travel, tourism and hospitality industry have started adopting robots, artificial intelligence and service automation technologies (RAISA) in their operations. Self-check-in kiosks, robotic pool cleaners, delivery robots, robot concierges, chatbots, etc., are used...

Sets out to provide an understanding of the theory of fuzzy logic by supplying background details concerning its evolution in mathematics and computer science. Once a basic understanding of the theory is obtained, then it is easier to understand the implications for computer applications. Fuzzy...

Effective collaboration and knowledge management are the major contributors of success in the construction industry. Although a huge amount of interdisciplinary knowledge is exchanged in building design processes, there is a lack of tools for representing information flows. Therefore, this paper...

Abstract Objectives The non-linear progression of new infection numbers in a pandemic poses challenges to the evaluation of its management. The tools of complex systems research may aid in attaining information that would be difficult to extract with other means. Methods To study the COVID-19...

Purpose – The purpose of this article is to present a system dynamic model for studying the interconnections between human weight and health problems which cause various problems throughout life. Design/methodology/approach – The paper reviews key points about system thinking, its theories,...

Purpose – The purpose of this paper is to collect information about barriers and enablers experienced by international experts when transferring medical equipment to countries affected by humanitarian emergencies and to discuss the suitability of the principles of “openness”,...

Purpose The purpose of this paper is to argue for the widening of attention in healthcare improvement efforts, to include an awareness of the humanity of people who work in the sector and an appreciation of the part human connection plays in engagement around good quality work. Theoretical...

Purpose This paper attempts to apply complex theory in futures studies and addresses prediction challenges when the system is complex. The purpose of the research is to design a framework to engineer the futures in complex systems where components are divers and inter-related. Relations cannot...

Abstract Recently, entropy and extropy-based tests for the uniform distribution have attracted the attention of some researchers. This paper proposes nonparametric entropy and extropy estimators based on progressive type-II censoring and investigates their properties and behavior. Performance of...