Abstract Companies from the travel, tourism and hospitality industry have started adopting robots, artificial intelligence and service automation technologies (RAISA) in their operations. Self-check-in kiosks, robotic pool cleaners, delivery robots, robot concierges, chatbots, etc., are used...

Purpose – The purpose of this paper is to present an empirical study of the contribution of the services sector to per capita economic growth for Pacific Island countries. Design/methodology/approach – Within the new growth theory framework, the empirical procedure consisted of the...

Purpose The purpose of this paper is to canvass the views of villagers from a remote region of Papua New Guinea (PNG) on food security issues in their community and their level of satisfaction with food security initiatives provided by the extractive company that operated on their land....

There has been a major concern expressed among industrial buyers, suppliers, manufacturers and customers about the quality of goods and services offered in Papua New Guinea. The need to implement quality programs in firms is inspired by claims of decline in sales of goods and services of certain...

Purpose – This paper aims to examine the export‐led growth hypothesis for Fiji and Papua New Guinea (PNG). Design/methodology/approach – The paper investigates the export‐led growth hypothesis for Fiji and PNG who have been facing dismal economic growth performances over the last couple...

Purpose – The purpose of this paper is to investigate how organisational frames of reference, which are neither not appropriately communicated nor supported, affect the wellbeing of workers. Design/methodology/approach – A review of the literature is used to develop a new model linking...

Purpose – The purpose of this study was to determine the level of workplace “job burnout” experienced by expatriate managers in Papua New Guinea (PNG). The study also examined the relationship between job burnout and intention to quit, and findings suggest that expatriates are affected by...

Purpose – The purpose of this paper is to examine the time series properties of 26 macroeconomic variables in Papua New Guinea (PNG) over the period 1970‐2006. Design/methodology/approach – Both unit root and stationarity tests without a structural break and the Lagrange Multiplier (LM)...

Purpose Agricultural extension has played a central role in building the capacity of smallholders for decades. In efforts to improve extension outcomes, demand-driven approaches have emerged to better align extension content with smallholder context. The aim of this paper is to explore the...

Purpose – This paper aims to provide an overview of the development of a computer system designed to aid historians in the reading of the stylus tablets from the Roman fort of Vindolanda. It proposes outlining the different stages in developing the system, and giving the preliminary results....