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Review of the evidence for adolescent and young person specific, community-based health services for NHS managers

Ryan, Gemma - In: Journal of Children’s Services 10 (2015) 1, pp. 57-75

Purpose – The purpose of this paper is to provide an overview of the evidence surrounding the design and delivery of adolescent-specific health services for young people aged 14-25. This aims to make recommendations for National Health Service (NHS) senior management teams on the available...

Persistent link: https://www.econbiz.de/10014852859

Service quality models: a review

Seth, Nitin; Deshmukh, S.G.; Vrat, Prem - In: International Journal of Quality & Reliability Management 22 (2005) 9, pp. 913-949

Purpose – The main objective of this paper is to critically appraise various service quality models and identify issues for future research based on the critical analysis of literature. Design/methodology/approach – The paper critically examines 19 different service quality models reported...

Persistent link: https://www.econbiz.de/10014800336

What experts say about managing hospitality service delivery systems

Bowen, John; Ford, Robert C. - In: International Journal of Contemporary Hospitality Management 16 (2004) 7, pp. 394-401

An extensive review of literature was conducted to see if there was evidence indicating there are differences in the management of hospitality organizations and manufacturing organizations. The literature was divided into three areas: organizing, staffing, and commanding. The results of the...

Persistent link: https://www.econbiz.de/10014762683

The application of supply chain management and collaborative innovation in the delivery of facilities management services

Nazali Mohd Noor, Mohd; Pitt, Michael - In: Journal of Facilities Management 7 (2009) 4, pp. 283-297

Purpose – The purpose of this paper is to define supply chain management (SCM) in facilities management (FM) and in generic business context, and extensively review critical elements to ensure the success of SCM and collaborative innovation in FM as a service delivery system....

Persistent link: https://www.econbiz.de/10014867381

Study on work-life balance of women entrepreneurs – review and research agenda

Agarwal, Sucheta; Lenka, Usha - In: Industrial and Commercial Training 47 (2015) 7, pp. 356-362

Purpose – The purpose of this paper is to review and conceptually explain the work-life balance of women entrepreneurs. Design/methodology/approach – Through the secondary data, selected papers have analysed to prepare a conceptual framework depicting the work-life balance of women...

Persistent link: https://www.econbiz.de/10014758263

Strategic and performance issues associated with mode of entry substitution patterns

Okoroafo, Sam C. - In: International Marketing Review 14 (1997) 1, pp. 20-38

Investigates the determinants, decision process, and performance of mode of entry substitution patterns used by … performance of their chosen substitution paths. …

Persistent link: https://www.econbiz.de/10014827746

Logistics behaviour of small enterprises: performance, strategy and definition

Halley, Alain; Guilhon, Alice - In: International Journal of Physical Distribution & … 27 (1997) 8, pp. 475-495

control over activities, specifically seek to improve their performance and efficiency through logistics. Suggests that … the heterogeneity of the strategic behaviours indicates that logistics (as a performance factor) should be developed …

Persistent link: https://www.econbiz.de/10014794142

Logistics flexibility: a systematic review

Jafari, Hamid - In: International Journal of Productivity and Performance … 64 (2015) 7, pp. 947-970

Purpose – There is a lack of consensus in conceptualizing and defining logistics flexibility as a distinct construct among supply chain scholars. The purpose of this paper is to systematically analyze the existing literature on logistics flexibility. Design/methodology/approach – By taking a...

Persistent link: https://www.econbiz.de/10014797984

Relationship between sustainable operations practices and performance: a meta-analysis

D’Agostini, Marina; Tondolo, Vilmar Antonio Gonçalves; … - In: International Journal of Productivity and Performance … 66 (2017) 8, pp. 1020-1042

performance. Design/methodology/approach This study was conducted through a systematic literature review followed by a meta … presence of moderators. The study findings indicate that contingency affects the relationship between SOPs and performance …/value This study uses a multidimensional approach for both SOP and performance. This approach allowed a more complete and …

Persistent link: https://www.econbiz.de/10014798484

Factors affecting the relationship between total quality management and organizational performance

Lloréns Montes, Fco. Javier; Verdú Jover, Antonio; … - In: International Journal of Quality & Reliability Management 20 (2003) 2, pp. 189-209

organizational performance. TQM contents as well as TQM elements are considered. So, from a contingency approach, TQM contents have … relationship between TQM elements and performance is developed from an industrial psychology perspective. Hence, TQM elements are …

Persistent link: https://www.econbiz.de/10014800176