Harrigan, Paul; Ramsey, Elaine; Ibbotson, Patrick - In: Journal of Research in Marketing and Entrepreneurship 14 (2012) 1, pp. 40-64
Purpose – Entrepreneurial marketing in small and medium‐sized enterprises (SMEs) is very different to marketing … marketing, sheds light on an important theoretical and practical area. Theoretically, the paper breaks down e‐CRM into key …