Purpose – The purpose of this paper is two-fold: first, to bring into sharper focus the role of organisational performance management both for “exploring the future to deliver better outcomes” and “learning from the past to improve the future”; and second, to introduce the control...

Purpose – Before China's opening and reform policy transformed foreign trade, personal relationships characterised mainly domestic trade. Burgeoning international supply chains (ISC) require efficient document transfers to accompany large cargo shipments, but China's users of bills of lading...

Purpose – Vehicle manufacturer “CarCo” has spent decades developing its supply strategy based on customer ordered production. Yet the combination of an over‐crowded European market and the need to grow sales poses a dilemma: what strategy does it adopt to manage its global operations?...

Purpose – According to the most recent theories, the competitiveness of organizations is based on the development of competencies. Core competencies result from greater mastery than competitors of organizational abilities valued by customers. This paper seeks to investigate how a more thorough...

Purpose – This paper aims to examine the direct and indirect effects of the use of electronic markets (e‐markets), access to online data and trading partner collaboration on operational performance. Design/methodology/approach – This study involved survey data from 233 Australian firms....

Purpose – The purpose of this paper is to explore different units of analysis applicable to the analysis of healthcare service supply chains. Design/methodology/approach – The paper is based on a literature review, conceptual analysis and two case studies based on process mapping and...

Both postponement and outsourcing have been identified as important characteristics of modern and competitive supply chains. The implementation of postponement may require extensive (spatial) reconfiguration of the supply chain. Presents findings from interviews with managers of food,...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – Scans the top 400 management publications in the world to identify the most topical issues and latest...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...