This study aims to examine the perception of government employees about the association of the culture of compliance in information technology (IT) on the service quality, accountability, and transparency through effective IT governance (ITG) as an intervening variable. This study was carried...

Emerging trends in Europe suggest a review of the current thinking on e-governance, focusing on greater quality and efficiency in public services, especially when taking a European and prospective approach, as North Macedonia is trying to take. The paper shows a results of conducted survey about...