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Operations management : quality and competitiveness in a global environment
Russell, Roberta S.; Taylor, Bernard W. - 2006 - 5th. ed.
Persistent link: https://www.econbiz.de/10002439947
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The quality movement and organization theory
Cole, Robert E. (contributor); Scott, W. Richard (contributor) - 2000 - [Paperback ed., 1. print.]
Persistent link: https://www.econbiz.de/10001422928
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Gower handbook of quality management
Seaver, Matt (ed.) - 2003 - 3. ed.
Persistent link: https://www.econbiz.de/10001715666
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Quality planning and analysis : from product development through use
Gryna, Frank M. - 2001 - 4. ed
Persistent link: https://www.econbiz.de/10001486450
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Gower Handbook of quality management
Lock, Dennis (ed.); Smith, David J. (ed.) - 1990
Persistent link: https://www.econbiz.de/10000792615
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An empirical investigation of quality performance expectations in the software industry : a gap analysis approach
Mehrez, Ahmed - In: International journal of business innovation and research 8 (2014) 6, pp. 598-612
Persistent link: https://www.econbiz.de/10011290118
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A survey of dynamic models of product quality
De Giovanni, Pietro; Zaccour, Georges - 2021
Persistent link: https://www.econbiz.de/10012939421
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The roles of quality departments and their influence on business results
Gremyr, Ida; Elg, Mattias; Hellström, Andreas; Martin, … - In: Total quality management & business excellence 32 (2021) 8, pp. 886-897
Persistent link: https://www.econbiz.de/10012513933