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A method for identifying customer orientations and requirements for product-service systems design
Shimomura, Yoshiki; Nemoto, Yutaro; Ishii, Takatoshi; … - In: International journal of production research 56 (2018) 7, pp. 2585-2595
Persistent link: https://www.econbiz.de/10011873893
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A two-stage business analytics approach to perform behavioural and geographic customer segmentation using e-commerce delivery data
Griva, Anastasia; Zampou, Eleni; Stavrou, Vasilis; … - In: Journal of decision systems 33 (2024) 1, pp. 1-29
Persistent link: https://www.econbiz.de/10014511925
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A stacking-based data mining solution to customer churn prediction
Shabankareh, Mohammad Javad; Shabankareh, Mohammad Ali; … - In: Journal of relationship marketing : innovations and … 21 (2022) 2, pp. 124-147
Persistent link: https://www.econbiz.de/10013336326
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Utility-frequency analysis using customer market basket data in the retail sector
Türkölmez, Gökc̦e Baysal; Kocakoç, İpek Deveci - In: International journal of business information systems : … 41 (2022) 1, pp. 69-81
Persistent link: https://www.econbiz.de/10013460284
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O2O customer big data analysis system based on embedded technology
Zhang, Fan; Su, Yu - In: International journal of information technology and … 22 (2023) 3/4, pp. 281-300
Persistent link: https://www.econbiz.de/10014319406
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The benefits of sales force automation (SFA) : an empirical examination of SFA usage on relationship quality and performance
Holloway, Betsy Bugg; Deitz, George D.; Hansen, John D. - In: Journal of relationship marketing : innovations & … 12 (2013) 4, pp. 223-242
Persistent link: https://www.econbiz.de/10010244789
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Advanced customer analytics : strategic value through integration of relationship-oriented big data
Kitchens, Brent; Dobolyi, David; Li, Jingjing; Abbasi, Ahmed - In: Journal of management information systems : JMIS 35 (2018) 2, pp. 540-574
Persistent link: https://www.econbiz.de/10011885766
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Marketing information systems
Mayros, Van; Werner, Michael - 1982
Persistent link: https://www.econbiz.de/10000053088
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Konzepte des Beziehungsmanagements am Beispiel von Supplier und Customer Relationships
Riemer, Kai - In: HMD : Praxis der Wirtschaftsinformatik 45 (2008) 259, pp. 7-20
Persistent link: https://www.econbiz.de/10003635555
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Shared Servicespace : arbeits- und akteursorientierte Gestaltung computerunterstützter Kundeninteraktion
Theißing, Florian - 2007
Persistent link: https://www.econbiz.de/10003637653