[eng] IT role in banking productivity . The French retail banking sector displayed a sustained productivity growth of 5.5 % per year between 1994 and 2000 in which IT played an important role both directly through its use in back-office automation and in the development of remote distribution...

[eng] Pricing of banking services : how well is France performing ? . Banks maintain comprehensive and multi-product business relationship with their customers. Their pricing structures enable them to transfer profits from one product to another through a system of cross-subsidization aimed at...

[fre] Depuis 2003, les niveaux de performance de la gestion d’actifs sont nettement inférieurs à ceux connus dans les années 1980. Ainsi, l’opportunité de réaliser des économies d’échelle comme levier pour maîtriser les coûts devient une priorité. Est-il judicieux de consolider...