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The impact of collaborative motivation on complex multi-agency partnerships: a case study of the United Kingdom
Stiles, Janine; Williams, Paul - In: Complex collaboration : building the capabilities for …, (pp. 83-108). 2004
Persistent link: https://www.econbiz.de/10003412356
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Customer satisfaction and loyalty in B2B services : directions for future research
Naumann, Earl; Williams, Paul R.; Khan, M. Sajid - In: The marketing review 9 (2009) 4, pp. 319-333
Persistent link: https://www.econbiz.de/10003916455
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Understanding the causes of defection among satisfied B2B service customers
Naumann, Earl; Haverila, Matti; Khan, M. Sajid; … - In: Journal of marketing management : MM 26 (2010) 9/10, pp. 878-900
Persistent link: https://www.econbiz.de/10008664032
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Collaboration or opportunism? : the role of social capital in developing successful export clusters
Waite, Phillip; Williams, Paul - In: Journal of strategic marketing 17 (2009) 6, pp. 499-512
Persistent link: https://www.econbiz.de/10003927507
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Customer dissatisfaction and defection : the hidden costs of downsizing
Williams, Paul; Khan, M. Sajid; Naumann, Earl - In: Industrial marketing management : the international … 40 (2011) 3, pp. 405-413
Persistent link: https://www.econbiz.de/10008991582
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Leadership for collaboration : situated agency in practice
Sullivan, Helen; Williams, Paul; Jeffares, Stephen - In: Public management review 14 (2012) 1, pp. 41-66
Persistent link: https://www.econbiz.de/10009502359
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Value, satisfaction and behavioral intentions in an adventure tourism context
Williams, Paul; Soutar, Geoffrey N. - In: Annals of tourism research : ATR ; a social sciences journal 36 (2009) 3, pp. 413-438
Persistent link: https://www.econbiz.de/10009533904
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In their own time and space : meeting behaviour in the Gulf Arab workplace
Kemp, Linzi J.; Williams, Paul - In: International journal of cross cultural management : CCM 13 (2013) 2, pp. 215-235
Persistent link: https://www.econbiz.de/10009786230
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Agency theory : explaining or creating problems? Good governance and ethical behaviour for sustainable business
Aras, Güler; Williams, Paul - In: Corporate behaviour and sustainability : doing well by …, (pp. 9-20). 2017
Persistent link: https://www.econbiz.de/10011556822
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Whose kettle? : exploring the role of objects in managing and mediating the boundaries of integration in health and social care
Sullivan, Helen; Williams, Paul - In: Journal of health organization and management 26 (2012) 6, pp. 697-712
Persistent link: https://www.econbiz.de/10009679855